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We like to get to know our customers and hope that our customers would like to get to know us, our culture, and how we operate. In this interview, we talk with US partner Patrick van de Luitgaarden, who represents ESYON in the United States. In this interview, we learn his background, how he first encountered ESYON, and why he decided that working with our product would boost his career. The interview is summarized below – enjoy!

If you're an e-commerce retailer, chances are you’re selling on Amazon and rely on Seller Central to manage that part of your business. Although Seller Central contains all the essential information about your marketplace, it isn’t always convenient. And if you are a larger company employing an Enterprise Resource Planning (ERP) software, Seller Central can feel like it is living in some far-off corner of your computer where switching between it and your ERP proves frustrating.

As a traditional company, the Swedish sports equipment manufacturer STIGA Sports distributes a wide range of products, including table tennis equipment, paddles, Snow Racers, and other sports and leisure items. Besides the classic distribution business, where the manufacturer exports many of its items to countries such as China, Japan, Canada, and numerous other countries, one business area proves to be a real growth engine: e-commerce. STIGA records a continuous increase in sales both for its own online store and its Amazon marketplace presence. The Amazon Marketplace Connector from ESYON has been used for the latter since January 2023.

Integrating your Amazon Seller-Central with Microsoft Dynamics 365 allows you to scale and grow your business.

Transparency and lack of control are two of the biggest challenges our customers face when dealing with the Amazon Marketplace. To address these issues and provide more visibility into your sales, we have added a range of new features to our Amazon Marketplace Connector. In this post, we'll introduce these features to you.

Online marketplaces such as Amazon are so popular with customers because, in addition to a large product selection, they offer a particularly convenient shopping experience: With just a few clicks, the desired item can be placed in a shopping cart and the ordering process completed. Shortly thereafter, sometimes the very next day, the customer receives their goods.

For retailers, selling on Amazon is considered both easy and full of opportunities for additional revenue and increased brand awareness. The platform has several features that support Amazon sellers, provides a unique logistics network, and has a huge global reach. Nevertheless, sellers are also confronted with challenges. The Snapshot of Amazon Marketplace Sellers, by the Institute for Local Self-Reliance, documents these challenges and makes it clear that the back-end administration creates various issues - with updating inventory, processing orders, inputting customer data, and managing returns.

When sellers distribute their products through the Amazon marketplace, they must eventually decide on a fulfillment system. On the marketplace, sellers can choose between Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM). Over the years, the Fulfillment by Amazon method has become established among marketplace sellers. However, Fulfillment by Merchant, especially in the current situation, is gaining more and more interest and followers. As Amazon announced, the in-house capacities for storage and logistics are no longer sufficient, and it is recommended to opt for FBM. We have summarized in our blog post which fulfillment system is now best for sellers and how to perform successfully on the marketplaces through automated solutions.