Shopify Makes Selling Online Easy - And Then What?

Getting orders from your Shopify store is just the first step; efficiently managing orders, fulfillment, and inventory is what creates profits and long-term success.

Businesses love Shopify because it allows them to quickly create an online storefront and start attracting customers in what seems like a matter of clicks.

But what happens next is the key to success: The orders, shipping, returns, and inventory — the whole supply chain — need to work smoothly, or customers can just as quickly disappear, never to return.

Most larger companies use an ERP to manage all the information necessary to run their business. For Microsoft Dynamics 365 F&O users, integrating the data from Shopify into Microsoft Dynamics 365 streamlines the back-office processes, creates a positive customer experience, reduces costs, increases profits, and enables businesses to grow.

Most larger retailers have multiple online storefronts - Shopify and Amazon are two of the most popular — and many also have brick-and-mortar stores. All the data generated by those commerce outlets — orders, invoices, returns, product information, and customer data — must be entered into the ERP.

If businesses have no automated way to get data into their ERP, they

• Waste time and money on manual processing of orders, invoices, and returns
• Risk human error with manual data entry  
• Have outdated info on inventory levels
• Deliver a less-than-optimal experience to customers
• Experience bottlenecks during periods of high demand

➥ Statistically, 66% of consumers say that fast processing of their order is a decisive factor for them. With automated processes, you can meet these expectations and set yourself apart from the competition.

ESYON’s Shopify Connector integrates the data directly into Microsoft Dynamics 365 F&O, making businesses more efficient, scalable, and profitable.

By having the data from all of your commerce sites in one place, you can fully leverage the power of your D365 to have a smoothly functioning operation, thereby reducing costs, increasing profits, creating happy customers, and growing your business.

Key Benefits of ESYON Shopify for Microsoft Dynamics 365 Integration  

• Automated Order Processing:
  ▷ Integration eliminates manual order entry, enabling faster order fulfillment
  ▷ Orders, status updates, shipping, and tracking information flow automatically between Shopify and D365 F&O
  
  
• Accurate and Complete Financial Data:
  ▷ Integration ensures that all financial transactions, including sales, returns, shipping costs, discounts, and fees, from Shopify are recorded accurately in D365 F&O.
  ▷ Profit/Loss and other financial analyses from D365 are based on ALL transactions, including Shopify sales
  
  
• Unified Inventory Management:
  ▷ Integration ensures that inventory levels are synchronized between Shopify and D365
  ▷ Automatic updates prevent stockouts, overselling, and double-selling
  
  
• Improved Customer Experience:
  ▷ Faster order processing and real-time order tracking lead to higher customer satisfaction
  ▷ Reduced human error in orders leads to fewer returns and customer service issues
  ▷ Automatic inventory updates keeps products available, eliminating frustrated customers (or potential customers if there is a stockout!)
  
  
• Scalability and Efficiency:
  ▷ Automation means businesses can grow quickly without having to increase personnel
  ▷ Bottlenecks are eliminated, ensuring companies can handle a large volume of orders and transactions effortlessly
  
  
• Synchronize Product Updates:
  ▷ Integrating Spotify with D365 ensures product listings are always accurate — whether you’ve updated the info on the Shopify platform or in D365
  ▷ Single Source of Truth for product information eliminates customer confusion and keeps your edge over the competition

ESYON’s Shopify Connector, along with all of our e-commerce solutions, are API integrations, never middleware.

Businesses often ask why an API integration is superior to a solution using middleware. Here is why APIs perform seamlessly and problem-free:

1. No Performance Overhead:
   ▷ API’s don’t require any additional layers between systems, eliminating the risk of latency and reduced performance, especially for time-sensitive applications
   
   
2. Minimize Complexity:
   ▷ API’s keep the system architecture simple; they don’t require specialized knowledge to configure, maintain, or troubleshoot
   ▷ Identifying and resolving issues stay simple, as there is no additional software that itself may have bugs or glitches
   
   
3. Allow Scalability:
   ▷ Because APIs allow two different systems to speak directly to each other, there is no middleware that isn’t able to handle high traffic and can become a bottleneck
   
   
4. Avoid Single Point of Failure:
   ▷ If not properly managed, middleware can act as a single point of failure, potentially impacting all connected systems
   
   
5. Avoid Dependency Risk:
   ▷ Relying heavily on middleware can lead to vendor lock-in or challenges when upgrading or migrating systems.
   
   
6. No additional Security Concerns:
   ▷ Middleware can become a target for attackers, as it often handles sensitive data and serves as a gateway between systems
   ▷ Misconfigured middleware can introduce vulnerabilities

At ESYON, we know that for every effort put into creating a compelling storefront, at least as much effort must be put into the customer experience. This means more than just delivering the goods. We aim to help businesses maximize their investment in Microsoft Dynamics 365 to keep the virtual doors open, the customers clicking, the goods shipping, and the profits rolling in!