Person with headset sitting at a desk e-Commerce ESYON

Anna Schmidt-Ziegler 3 Minutes

ESYON's Product Configurator – Custom Solutions for Your Customers

The ESYON Product Configurator enables the integration of customizable products from various industries. Customers can select from available specifications to tailor products according to their specific needs. The Product Configurator is directly integrated into Microsoft Dynamics 365 Finance.

The ESYON Product Configurator allows for the integration of customizable products across various categories such as computers & software, automotive, and furniture. Customers have the flexibility to choose from available specifications to tailor products to their specific needs. The Product Configurator is directly integrated into Microsoft Dynamics 365 Finance and is compatible with any e-commerce platform.

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Integration of Webshop and ERP

The interaction between the webshop and ERP system presents a significant challenge when implementing a customizable product portfolio. Simply having products configured flawlessly through the online shop interface isn't enough. For seamless operation, the product configurator must tightly integrate with the ERP system. One potential solution is using a middleware that bridges these two instances. However, employing an external tool for product configuration introduces high error potential due to manual data management and entails substantial costs to implement.

For this reason, ESYON's product configurator is an integral part of Microsoft Dynamics 365 Finance. Technologies like AzureBlobStorage for storing configuration images ensure direct integration with the online shop, eliminating concerns such as loading delays.

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Functions

Avoiding errors thanks to plausibility checks

Unclear or incorrect information provided by customers could complicate the ordering process, potentially leading to lost conversions. To prevent such discrepancies from arising, all data from the product configurator undergoes thorough plausibility checks.

 

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Central management via Microsoft Dynamics

The product configurator is fully integrated into the backend of Microsoft Dynamics 365 Finance. This allows all relevant data such as prices, images for attribute values and product descriptions, and additional marketing texts to be managed centrally from one system, significantly reducing administrative overhead and minimizing errors.

Hierarchical variant assignment

To ensure customers do not lose track when selecting their desired product configuration, the assignment of available product variants is structured using a hierarchy tree. This approach allows specific features to be hidden if they are not available for the desired base configuration.

Automatic price calculation

One thing potential buyers want to keep a close eye on when assembling their products is the price. With the product configurator, individual pricing models can be set up based on the configuration selected. During configuration, the price for the customer is updated instantly and remains visible at all times.

Compatible with all major E-Commerce platforms

Through an interface, the ERP system can be linked to your webshop, regardless of the E-Commerce platform used. Integration of the product configurator with the OXID eShop is already preconfigured, ensuring seamless operation.

Speak the language of your customers

E-Commerce enables companies to trade in international markets without the need for an extensive network of physical stores. The resulting variety of offerings raises customer expectations – individual solutions outshine standardized products. With ESYON's Product Configurator, you empower your customers to choose.

Multilingual Capability

Companies with an international customer base can configure their products in different languages within Microsoft Dynamics 365. In the webshop, products can then be configured in the respective language.

Reconfiguration from Cart

If a customer changes their mind during checkout, they have the option to return to the configured model from the cart for reconfiguration. The product in the cart is updated, including the price.

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