E-commerce has created completely new opportunities for companies to interact with customers and operate in international markets. However, the changes are also having an impact on the stationary trade, which has not always been the beneficiary of new technologies in the past. The current situation, in particular, is putting local businesses under additional pressure, which is why many of them are currently making the leap into e-commerce in addition to their retail outlets. To create a successful combination of stationary and online trade, ESYON relies on Microsoft Dynamics 365 and OXID eShop. Our blog article explains how so-called omnichannel commerce can be implemented with this solution.
ESYON’s new Product Konfigurator enables the integration of individually adaptable products, which can be particularly useful for companies in the computer & software, automotive or furniture industries. Customers can choose between available specifications and select them according to their needs. The Product Configurator is directly integrated into Microsoft Dynamics 365 Finance and is suitable for any shop system.
If retailers sell their goods through the Amazon marketplace, they will sooner or later have to opt for a fulfillment system. On the marketplace, the retailer can choose between Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM). Over the years, Amazon’s fulfillment method has established itself among marketplace retailers. However, Fulfillment by Merchant, especially in the current situation, is gaining more and more interested parties and supporters. As Amazon announced, the in-house capacity for warehouse and logistics is no longer sufficient and it is advised to rely on FBM. We have summarized in our blog which fulfillment system now is the best for merchants and how to perform successfully on the marketplaces through automated solutions.
Accurate and above all reliable product information is an essential factor for customer acceptance and, if you think it through, the success of a company. With the product information management system (PIM system) Perfion and the connection of your portfolio with trading partners via ETIM, product data can be exchanged in a standardised manner and thus items can be listed faster, error-free and most efficiently.
The challenges of a modern online shop have become highly complex. A beautiful front end is no longer enough to satisfy customers.
integrating your eCommerce system with your back office software is a great way to achieve your goals. From customers to catalog management and accounting to shipping requirements, by placing bi-directional communication between the eCommerce system and ERP, your business saves time, money and effort and ultimately promotes growth.