Techblog

Inclusion is increasingly taking place on the internet. The legislature has already recognized the importance of accessible websites and already requires public entities to provide accessible and usable information for people with disabilities.
What many people do not know is that similar regulations will also apply to companies from 2025 onwards. However, there is also good news for you: implementing these requirements will be rewarded by search engines as well as by your customers. So, if you want to learn more about the legal requirements and how to comply with them, be sure to keep reading.

The customer experience is becoming increasingly important in online commerce. However, in meeting customer requirements, B2B e-commerce often lags behind the B2C sector. Yet, more and more business customers expect a similarly personalized and intuitive shopping experience that they are accustomed to as private buyers. In this article, we want to take a look at what the terms Usability and Customer Experience exactly describe and why it is worthwhile to improve the user experience of your B2B shop. We present effective measures that you can apply to your e-commerce.

Online marketplaces such as Amazon are so popular with customers because, in addition to a large product selection, they offer a particularly convenient shopping experience: With just a few clicks, the desired item can be placed in a shopping cart and the ordering process completed. Shortly thereafter, sometimes the very next day, the customer receives their goods.

For retailers, constantly meeting these turnaround requirements presents a daily challenge for inventory management. Within a very short timeframe, the product has to be located in the warehouse, picked, packed, and shipped, making it difficult for companies to keep an eye on their stock. If you unintentionally sell something that is no longer available, you risk dissatisfied customers and potential damage to your company’s reputation.

In this article, we will show you how you can protect yourself from these problems through automation by integrating your Amazon Marketplace with Microsoft Dynamics.

Worldwide, Amazon Marketplace counts over 2.1 billion views every month. This popularity holds enormous sales potential and makes the corporate giant attractive to retailers of almost all sectors and sizes. However, the theoretical order volume stands in stark contrast to what retailers can manually process in incoming orders in Microsoft Dynamics 365. For this reason, ESYON has developed the Amazon Marketplace Connector, which can be used to automate numerous standard processes in everyday business. We explain in this article which possibilities our solution offers and why you should automate your order processing on Amazon.